"Option T" is an innovative partnership between Uber and BetterHelp, designed to provide in- transit, therapist-led conversations for riders seeking mental health support. By selecting the "Uber T" option in the Uber app, users can opt into a 30-40 minute therapy session during their ride, connecting with a licensed therapist either through phone or live video chat.
The vehicle will be designed with user comfort and confidentiality in mind. Tinted windows, soundproofing, and ambient lighting create a serene environment, helping users feel secure during their session. Adjustable partitions or window coverings can be used to provide a sense of separation between the driver and rider, ensuring full privacy for the conversation.
"Option T" breaks down barriers like cost, convenience, and social discomfort, making mental health support more approachable and widely available. Subsidized or free therapy rides are available to individuals without insurance or financial resources, expanding access to therapy for marginalized communities.